The Virtual Help Desk is available to all attendees for the duration of Cereals & Grains 20 Online. We want all attendees to have a successful meeting experience, so if there is something that you need, we're here to help!
Email Virtual Help Desk
Virtual Help Desk Hours
Monday, October 19th — Friday, October 23rd
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8:00am — 3:00pm
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Monday, October, 26th
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12:30 — 3:30pm
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Tuesday, October 27th
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12:30 — 3:30pm
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Friday, October 30th
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12:30 — 2:30pm
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Monday, November 2nd
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12:30 — 3:30pm
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Tuesday, November 3rd
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12:30 — 3:30pm
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Friday, November 6th
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12:30 — 2:30pm
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Monday, November 9th
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12:30 — 3:30pm
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Tuesday, November 10th
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12:30 — 3:30pm
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Friday, November 13th
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12:30 — 2:30pm
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Attendees can also call the Virtual Help Desk at +1 (651) 994-3846 during the posted hours above.
Whether connecting to the Virtual Help Desk by email or by phone, attendees will reach a Cereals & Grains Association staff member that will be able to provide assistance with the following items:
- General Meeting Questions
- Registration Questions/Troubleshooting
- Technical Questions/Troubleshooting (Zoom, mobile/web app, etc.)
- ePoster Questions/Troubleshooting
- Speaker/Presenter Questions
Not sure what category your question falls into? Reach out to the Virtual Help Desk and we'll help get you the answer!
You can always contact the Virtual Help Desk outside the posted hours, but if you do so, please expect a slight delay in our response. We will respond to your request once help desk hours resume on the posted day.